Payment, Refund, Dispute Policy, Terms and Conditions For Mindset Coaching
TERMS OF SERVICE
1. INTRODUCTION
These Terms of Service govern the use of the website master-inv.com and the educational coaching services provided by Masterinv Limited.
By accessing this website or engaging with our services, you confirm that you have read, understood, and agreed to these Terms of Service in full.
2. NATURE OF SERVICES
Masterinv Limited provides educational coaching focused on mindset development, behavioural awareness, decision-making, and personal growth within business and professional contexts.
Our services are designed to help individuals improve self-discipline, emotional regulation, clarity under pressure, and structured thinking when facing complex or high-responsibility situations.
✅ Services are educational and developmental in nature
✅ Services focus on mindset, behaviour, and personal effectiveness
✅ Services are not outcome-based
We do not provide financial advice, investment advice, business consulting, legal advice, or guarantees of success. All services are intended for educational and self-development purposes only.
3. SERVICE DELIVERY
Educational services are delivered through online one-on-one or group coaching sessions, as well as written or verbal educational communication via digital platforms such as video calls and email.
Sessions typically range between one and two hours, depending on what is agreed in advance between both parties.
All services are fully delivered and completed before any payment is requested or processed.
After completion of the service, the client is given the opportunity to confirm that the session has been delivered as agreed.
✅ No future services are owed after payment
✅ No subscriptions or recurring services are provided
✅ No payment is linked to future delivery
4. PAYMENTS
Payments are collected only after the educational service has been completed and confirmation of delivery has been given.
All pricing is agreed upon in advance on a per-service basis.
There are no automatic charges, no recurring billing, and no delayed payment obligations.
5. REFUNDS AND BILLING MATTERS
Because services are delivered in full prior to payment, refunds are not applicable.
If a billing error occurs, such as an incorrect or duplicate charge, the client may contact us directly and the matter will be reviewed fairly and in good faith.
Nothing in this section limits any consumer rights that may apply under applicable law.
6. CLIENT RESPONSIBILITY
By engaging with our services, clients acknowledge that personal development outcomes depend on individual effort, reflection, and application.
✅ Clients remain fully responsible for their own decisions
✅ Coaching does not replace professional, legal, or financial advice
✅ No outcomes or results are guaranteed
Masterinv Limited is not responsible for decisions, actions, or outcomes resulting from the use of educational content or coaching sessions.
7. DISCLAIMER
All services provided by Masterinv Limited are educational and developmental in nature only.
Nothing provided through our website, coaching sessions, or communications constitutes professional advice of any kind.
To the maximum extent permitted by law, Masterinv Limited shall not be liable for any direct or indirect loss arising from the use of our services.
8. INTELLECTUAL PROPERTY
All educational materials, frameworks, written content, and session materials provided during coaching remain the intellectual property of Masterinv Limited.
Clients may use these materials for personal educational purposes only.
Reproduction, redistribution, or commercial use without written permission is not permitted.
9. AMENDMENTS
We reserve the right to update or amend these Terms of Service at any time.
The most recent version will always be available on our website.
10. GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of Hong Kong.
11. CONTACT INFORMATION
Company Name: Masterinv Limited
Business Registration Number: 76340458
Registered Address:
Suite C, Level 7
World Trust Tower
50 Stanley Street
Central, Hong Kong
Email: info@master-inv.com
